Warranty Politics

Total Quality Management
TEMSA aims to achieve customer satisfaction by building long lasting relationships and offering services that exceed customer expectations. TEMSA International Customer Services team is dedicated to keeping your business moving and providing customers with an efficient and satisfying driving experience as well as driving safety. For entire lifetime of your vehicle, you can be sure of

- Quick, efficient response
- Maximum support
- Minimum downtime

TEMSA's Total Quality Management philosophy is embedded in the manufacturing process. You can rest assured that you will always receive a state-of-the-art vehicle.

Road Assistance Service
When driving a TEMSA bus or coach, you are not alone. A global network of skilled after-sales service teams, dealers and service partners is in place to maximise your vehicle's uptime.

Our European Road Assistance Service:
- Can be reached by phone 24 hours a day, all year long,
- Has qualified personnel, who are on standby to quickly respond to your needs,
- Can assist you in Czech, Danish, Dutch, English, French, German, Italian, Slovak and Spanish,
- Stays in touch to inform the driver and bus company about the time of arrival of the mechanic as well as the time of finish of the repair.